OFFICE POLICIES

Most people seeking orthodontic treatment have other important obligations during the day, usually involved with work or school. When active orthodontic treatment begins, each patient is seen on a regular basis and some of these appointments will conflict with work or school schedules.

We have devoted considerable time and effort into designing our scheduling system. Here is what we want to do: First, we want to see you on time for your appointment. Second, we want to have adequate time during each appointment to complete the necessary procedures. Third, we wish to answer questions and update your treatment progress. In addition, we will work with you to schedule around your school or work hours as much as possible. As you can imagine, a well-organized schedule requires considerable structure tempered with flexibility.

Our Approach

Longer appointments, which are few in number, are scheduled during school hours and shorter appointments are scheduled throughout the day, including before or after school. In this way, an entire afternoon is not committed to one or two patients but rather is scheduled to accommodate as many families as possible for after-school appointments. If you should ever wish to come to our office during a quieter time, please ask to schedule an appointment during morning hours. Keep in mind that because we normally see patients every 4-10 weeks, missing some school every other visit only amounts to three to five times a year.

Some appointments are blissfully short. During your treatment, there are times when the adjustments are completed quickly even though they may be quite technical. We have tried to design treatment methods that limit your inconvenience.

Because the schedule is carefully crafted, your late arrival can pose a problem. In fairness to the other scheduled patients, we may not be able to fit you into the schedule and therefore may find it necessary to reschedule your appointment.

Rescheduling Appointments

We realize that once in a while, unforeseen circumstances arise which necessitate a change in appointment or cause you to overlook an appointment. We will do our best to reschedule your appointment as soon as possible; however, in order to avoid a delay in treatment, it may become necessary to reschedule an after-school appointment to one during school hours. Missed appointments or numerous appointment changes will inevitably result in an extension of your treatment time.